5 Things to Look for in a Water Damage Restoration Company

When you have a water damage emergency, it can feel like the world has suddenly jumped into your home. You may not even be at home when a pipe bursts and drenches your entire house with water. The next thing you know, you find puddles of dirty water seeping through your walls, ceilings, and floors. If you’re anything like most homeowners, the first thought that will probably pop into your head is: ‘What the heck happened?’ The good news is that most of the time a professional water damage restoration company can restore your home to its former glory.

A water damage restoration company will pinpoint the source of the problem and begin working on repairs right away to get things back to normal as soon as possible. In case you don’t know already, here are five things you should look for in a water damage restoration company:

Reputable Local References

There’s a reason why this is one of the first things they ask you for when you call up a water damage restoration company. If they have nothing to show for their previous work, how will you know if you can trust them with your home? By asking for reputable local references from their past customers, you can find out how satisfied these customers were with the service that was provided to them. You should also make sure you check to see if the company you are considering hiring is licensed and insured.

Scheduling and Communication

A water damage emergency, is often a time-sensitive issue that you need to resolve as quickly as possible. Any delay in addressing the problem will only make things worse and may result in the damage being more extensive. Because of this, you want to make sure the company you hire has a reputation for being reliable, prompt, and organized. You should also check to see what methods of communication they prefer. You don’t want to spend hours trying to get in touch with them because you can never seem to get a hold of the person you need to speak with.

Insurance Coverage

You want to make sure the water damage restoration company you hire is fully insured. This will help you breathe a little easier knowing that if something goes wrong you will be fully compensated. A reputable company will not hesitate to show you proof of their insurance coverage. When it comes to water damage restoration, there are a number of different things that can go wrong. Unfortunately, you will not know if these issues are present in your home until they happen. That’s why it’s a good idea to hire a professional water damage restoration company. They will do a thorough inspection of your home to see what they need to repair or replace.

Equipment and Personnel

You definitely want to make sure any water damage restoration company you hire has the appropriate equipment and personnel on staff to get the job done right. This could include anything from a certified water damage restoration technician to an electrician, plumber, and/or HVAC technician. If you have a serious water damage emergency, the last thing you want is for the company to try and solve the problem with the wrong equipment or inadequate experience.

Thorough Inspection of the Damage

When you hire a water damage restoration company, you want them to thoroughly inspect the damage and determine the best course of action for you to take. An inspection that doesn’t cover all areas of your home may not be thorough enough and could leave some parts of the damage undiscovered and untouched.

Bottom Line

All of these things are important to look for in a water damage restoration company. However, it’s important to keep in mind that the only way to truly know if the company you hire is right for you or not is to go through the hiring process. Ask for references, check their insurance coverage, and ask to see their equipment and personnel. Then, once you’ve spoken with them, make a decision based on all the information you know.

If you are dealing with severe water, fire, smoke, or mold damage, you need a restoration company you can trust. Contact Steamatic today for all your restoration needs.